Quality Policy
Quality policy of Allround Team GmbH
The primary goal of Allround Team GmbH is to develop products and services that improve the quality of life. To this end, we leverage our expertise in user-centered innovations, interaction design, communication, and internationalization. Driven by the desire to create strong collaborative relationships that build on the diverse strengths each of us brings, we strive to achieve meaningful and sustainable success together.
We open up and find access to people. Fundamentally, we assume a benevolent intention from person to person, so our interest in connecting is genuine. Curiosity about topics and people generates joy in our encounters. We are enthusiastic about the connections that arise from them, which is why we are exceptionally well-connected.
From the beginning – and in the future!
Our approach (in breadth) is comprehensive, giving us the flexibility to find customer-focused solutions. At the same time, we focus on delivering the service itself (in depth) competently and soundly. In doing so, we ensure that meaningful connections are created between the results for our clients, partners, and ourselves. This is how we continuously develop ourselves and our topics, dynamically adapting them to needs. It is important to us to remain autonomous and independent with an agile team in order to maintain this creativity and flexibility.
Roots and wings!
Diversity and inclusion, underpinned by well-being, have always been at our core. As a deeply rooted attitude, they are now part of our lived reality and, at the same time, an obligation and responsibility to constantly review our commitment to this commitment. We think and act with decency, so that in addition to any contractual agreements, a handshake is also binding. These and all other statements—especially professional ones—stand up to scrutiny.
We will always be measured by this!
No matter how focused the focus on economic success, the concerns regarding
- Providing high-quality services,
- on-time delivery,
- creating satisfied customers,
- securing jobs,
- the safety and health of our employees, third parties, and protecting the environment – in keeping with our responsibility – are our highest priority.
Thus, a quality management system that is practiced and supported by the awareness of each and every individual is an essential component of our corporate policy and target strategy.
The continuous improvement of our services and our joint collaboration, in a field of diverse interests and groups, laws and regulations, expectations and concerns, is systematically and purposefully pursued and supported by appropriate training and qualification measures for our staff. In this process of constant renewal and improvement, the involvement of all employees plays a core role.
We want to convey the highest level of credibility to all partners, customers, and institutions, but especially to our own employees, when we speak of the intended creation of a corporate culture that will best reflect the changing conditions of the future.
Changes in all areas of our lives, and these at ever shorter intervals, are increasingly determining how we interact with one another. In order for us all to act independently and entrepreneurially, we need a shared sense of self. To provide a common foundation for this self-image, we need a foundation that is accepted by all employees. We need values and norms as a common framework for action and guidance in our daily work.
We see this framework for action, among other things, in the development of a continuous improvement process and the implementation of an effective quality management system.
For us, the safety and health of our employees at work, as well as job security, means assuming our social responsibility. In other words, we want to create a climate within Allround Team GmbH through trust-building collaboration that strengthens the willingness to change and initiative of all employees. To achieve this, we require open communication and a spirit of partnership. We encourage constructive criticism and addressing conflicts as the basis for the continuous improvement process. This requires social skills, teamwork, and personal responsibility from all employees. Managers, by setting an example, bear a special responsibility for their workforce.
For us, creating satisfied customers means placing them at the center of our thoughts and actions, because only satisfied customers can ensure the long-term security of our jobs. We treat the documents and information entrusted to us by our customers with the utmost care and confidentiality. Precise market knowledge and constant personal contact with our customers are prerequisites for meeting their needs in the best possible way.
The quality, punctuality, and value for money of our services are the key to the long-term and sustainable success of our company. The knowledge and ideas of our employees are crucial to this. This potential is systematically and consistently promoted and utilized for the benefit of our customers. All employees are encouraged to actively and constructively contribute their existing knowledge, skills, and ideas. Last but not least, we also recognize social and ecological responsibility through our entrepreneurial activities and strive to always use the resources entrusted to us responsibly and carefully.
We hope that each and every individual, based on this platform, will actively participate in shaping the future of the company and will walk this certainly not always easy path of continuous improvement with us.